We offer FREE* Shipping on EVERY** order – WORLDWIDE. It’s really that simple. However, if you simply can’t wait for your order, or you prefer the re-assurance of tracking it until it reaches you, we have different options available to you.
Standard and Express delivery services are available for most of the countries that we ship to. Once you add products to cart, you'll be able to calculate and see the available delivery services.
Tracking is available on some Standard Delivery services and on all Express Delivery services. You will receive a shipping confirmation email from the warehouse with a tracking link for your parcel so you can follow its journey.
Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected.
Our carriers deliver during normal business working hours and may require a signature on receipt, so we suggest your order is delivered to an address where someone will be available to accept it.
Your order will be sent out via the most suitable carrier, dependent on size and weight.
In most cases, any customs or import duties are charged once the parcel reaches its destination country. The exception to this is for parcels being sent to Brazil or India on our Standard Delivery service.
Any charges on a parcel must be paid by the person receiving the parcel (this also applies to retail & wholesale customers).
CO2Art Ltd has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
Once your order has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures.
If you are not in when your parcel arrives, the carrier will leave a card telling you where it is. It might be left in a safe place or there will be details on how to pick up your order or rearrange delivery.
Please be advised that on any public holiday dates in your country, deliveries will not be made. In this instance, please expect your order to arrive the next business day.
Delivery times for Free and Priority shipping are not guaranteed and may vary depending on location and local postal office efficiency.
*Free Delivery if you spend £20 or more.
**Excluding CO2 Cylinders, Kits with CO2 Cylinder included, plants and heavy/large items (Soil, Lights over 45cm). We are still able to send listed items but we will require special delivery arrangements. Please contact us before buying listed items.