Free UK Shipping
The delivery will be made to your address between 08:00-18:00 Monday to Friday. All orders (excluding orders which require us to assemble and test regulator) will be dispatched same day if placed before 13:00 and any orders submitted after this time or over the weekend, will be sent on the following working day for next day delivery. Please ensure that there will be someone at the delivery address between these times to accept receipt of your item.
In addition, we are unable to organise a delivery on a Saturday or request a time slot with the courier for them to deliver your item. As we are sure that you will appreciate, given that the courier service is a separate entity, we are unable to organise for the driver to call you before they arrive. Please do not request a time for your delivery as we will be unable to provide this.
Service Delivery Time Trackable Signature Cost When free? Provider Royal Mail 48 2-4 days No No FREE Orders over £20 Royal Mail Royal Mail 48 - Signed For 2-4 days No Yes FREE Orders over £40 Royal Mail UK - Next Day 1-2 days Yes Yes £4.99 Orders over £100 Royal Mail / DPD
If your order has not arrived by the estimated delivery date, we're here to help.If your order has been sent to you using a trackable service, you can follow its journey to you. You'll receive a confirmation email from our warehouse once your order is on its way; simply click on your tracking link on this email to view the up to date tracking.
If you used UK Standard - 4 Days then your order has not been sent with a trackable delivery service on this occasion and is due to be delivered by your local postal service.
- In this case please check with your neighbours to see if they’ve accepted the parcel for you.
- Please check any safe areas outside your address that the courier may have left your parcel.
- Contact your local post office to check if the parcel is not waiting for you.
As your parcel is due to be delivered by your local postal service, we ask that you allow a few extra days in case there are any local postal delays.
If you've still not received your parcel after allowing a few extra days, then please get in touch with us letting us know your order number and we'll be happy to help.
*Free Delivery if you spend £20 or more.